Nightshift

Your next guest is browsing from London. It's 3am here.

Nightshift is an assistant that lives on your website, answers questions about your tours the moment they're asked, and texts the enquiry straight to your phone. You wake up to a booking lead instead of an empty inbox.

See it working on your website
2:14 AM
Your websiteReplies instantly
2:14 AM
Hi, do you have availability for the reef trip this Saturday? We're a group of 6 with two kids.
We'd love to have you! The reef trip runs Saturdays and is great for families, kids 5 and up are welcome. For a group of 6 the best thing is to lock it in early. Can I grab your name and best contact number so the team can confirm Saturday's spots for you first thing?

Free demo, built on your actual site. Nothing to install to look.

Tour operators lose bookings in their sleep

The timezone problem

Your customers plan holidays from the other side of the world. Their afternoon is your 2am. When your website can't answer "is Saturday available for a group of six", they don't wait for your morning. They book another operator whose site could.

The same questions, every single day

What should we bring? Where's the pickup point? What happens if it rains? You've answered these a thousand times, and every one that lands after hours sits in your inbox going cold while the guest keeps browsing.

The commission trap

When your own website can't answer questions, guests fall back to the big booking platforms that can. Every one of those bookings costs you commission on money that should have been yours. An answer on your own site keeps the booking direct.

Here's a real night with Nightshift on your site

It's 2:14am your time. A family in Manchester is planning their trip.

Your websiteReplies instantly
2:14 AM
Hi, do you have availability for the reef trip this Saturday? We're a group of 6 with two kids.
We'd love to have you! The reef trip runs Saturdays and is great for families, kids 5 and up are welcome. For a group of 6 the best thing is to lock it in early. Can I grab your name and best contact number so the team can confirm Saturday's spots for you first thing?
Sure, it's Sarah, +44 7700 900123
Perfect, thanks Sarah. The team will call you within business hours with Saturday confirmed. Anything else I can answer about the trip in the meantime? Happy to cover what to bring, pickup times, anything at all.
Text messagenow

Nightshift

Sarah · +44 7700 900123

While that conversation happened, a text landed on your phone with Sarah's name, number, and what she asked about. You call her at 7am, warm, before she's looked anywhere else.

We build it. You get the bookings.

  1. We train it on your tours

    Send us your website address. We train the assistant on your tours, prices, FAQs, and policies, then you review it before anyone sees it. If something's missing, we fix it before it goes live.

  2. We put it on your site

    One small snippet, added by us. It works on every website builder, and you don't touch a thing.

  3. You get the leads

    The moment a guest leaves their details, it texts your phone and emails your inbox. Name, number, and what they wanted. You follow up first, ahead of every competitor.

Questions tour operators ask us

Can it take bookings directly?+
It answers questions, captures the guest's details and preferred dates, and points them to your booking page if you have one. Your booking system stays exactly as it is. What changes is that the 2am guest gets an answer instead of bouncing.
Will it sound like a robot?+
No. It's warm, natural, and only speaks from the information on your site. It never makes things up. If it doesn't know something, it takes the guest's details so you can answer personally.
What if my prices or tour times change?+
Tell us and we update it. Keeping your assistant accurate is part of the service, not another job on your list.
How long until it's live?+
Usually a few days. We build it, you check it over, and it goes live once you're happy.
Does it work with my website builder?+
Yes. Wix, Squarespace, WordPress, custom sites, anything. We handle the install either way.

One missed booking costs more than a month of Nightshift

Simple pricing: a one-time setup fee, then a flat monthly rate. No contracts, no per-message charges, no surprises. See full pricing on our pricing page.

Get a free demo on your site

We'll build it on your actual website so you can see exactly what your guests would.